By accessing or using the website of The Untold Collective at theuntoldcollective.com, you agree to be bound by these Terms of Use. Please read them carefully before proceeding.
These Terms of Use govern your access to and use of the theuntoldcollective.com website (the "Site") and the services provided by The Untold Collective ("we", "us", "our"). By using this Site, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.
If you do not agree to these Terms, please discontinue use of this Site immediately.
The Untold Collective provides bespoke private travel consultancy and concierge services. Our website is an informational and enquiry platform — it does not constitute a booking platform, and no travel arrangements are confirmed until agreed in writing between us and the client.
All services are subject to separate service agreements, itinerary confirmations, and payment terms communicated directly to each client. Information on this website is provided for general guidance only and does not constitute a contractual offer.
All content on this Site — including text, images, design, branding, logos, graphics, and the overall look and feel — is the exclusive intellectual property of The Untold Collective or its licensed content providers.
Requests for content use may be directed to luxury@theuntoldcollective.com.
When using this Site, you agree not to:
We strive to ensure all information on this Site is accurate and up to date. However, we make no warranty — express or implied — regarding the completeness, accuracy, or fitness for purpose of any information presented.
Destination information, service descriptions, availability, and pricing are subject to change without notice. All specific travel details are confirmed only through direct client consultation.
This Site may contain links to third-party websites for reference or convenience. These links do not constitute an endorsement of those sites or their content. The Untold Collective has no control over, and accepts no responsibility for, the content, privacy practices, or availability of any linked third-party sites.
To the fullest extent permitted by applicable law, The Untold Collective shall not be liable for:
Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, where such limitation is prohibited by law.
This Site and its content are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
These Terms of Use are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE, without prejudice to any mandatory consumer protection rights under your local jurisdiction.
We reserve the right to update these Terms of Use at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.
If you have any questions about these Terms of Use, please contact us:
The Untold Collective · United Arab Emirates